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Must-See Sessions at Dreamforce 2023: Your Daily Guide
September 01, 2023
Dreamforce is rapidly approaching and in exciting news, the agenda has been released! But, with so much great content available, how do you ensure you build your ultimate agenda and make the most of Dreamforce 2023?
We’ve put together our list of must-see sessions to help – trust me, you don’t want to miss these.
Day 1: Tuesday, September 12
Go With the Flow Builder Roadmap
9.00am PT
“Join the Flow product management team and learn about what innovation you can expect from Flow Builder in the coming months.”
Roadmap sessions are always at the top of my watch list to stay ahead of the curve and find out what the future looks like!
Flow GPT for Admins
9:00am PT
“Explore Flow GPT’s revolutionary power in workflow automation. Uncover its roadmap to elevate your AI-driven automation.”
Dreamforce Main Keynote
9:45am PT
You’ve got to watch the Dreamforce main keynote, haven’t you?! I’ll be tuning in to see the one and only Marc Benioff as he kicks off Dreamforce with a session on the latest innovations.
*Available on Salesforce+
Learn 10 Slack Productivity Tips and Tricks
12:30pm PT
Join me in the Trailhead Theater to learn ten productivity tips and tricks to reduce Slack fatigue and bring joy to collaboration.
AI Prompt Writing for Admins
1:00pm PT
“Generative AI is changing how we work and admins can benefit from this transformational tech. Learn about responsible use and how to master AI prompts for everyday situations for the Awesome Admin.”
Apex Roadmap: What’s New and What’s Coming
1:30pm PT
“Salesforce product managers will take a deep dive into recently released and upcoming features on the Apex roadmap, including Einstein GPT for Developers.”
5 Foundations of Successful Architecture Design
3:00pm PT
“Learn how solid architecture design can help you improve performance, scalability, reliability, and security for your Salesforce solutions.”
Architect a Permission Set Led Security Model
4:00pm PT
“Design a scalable and secure approach to migrate from profile-based security to a permission set led security model that aligns to the guidance outlined in Salesforce Well-Architected — Secure.”
Future-Proof Your Business with an Effective AI Strategy
4:30pm PT
“Generative AI can transform customer engagement, but only if companies learn to harness it. See how Salesforce experts help customers create a strategy and build an actionable roadmap with AI Coach.”
Day 2: Wednesday, September 13
How to Use AI to Automate Faster with Flow (Roadmap)
9:00am PT
“Learn how Flow empowers teams to build intelligent, data-driven processes and easily integrate with any GPT connector to unlock new levels of productivity.”
5 Guiding Principles to Responsible AI in Customer Service
9:30am PT
“Ready to implement AI in your customer service operation? Explore five guiding principles to roll out AI responsibly while enhancing your long-term customer experience strategy.”
Accessibility in a High-Performing Culture
9:30am PT
“Learn how Trailblazers in accessibility elevate, champion, and advance disability inclusion in a high-performing culture.”
Slack Roadmap: Innovations to Boost Productivity
9:30am PT
“Join Slack for a look at recently released and upcoming innovations that help your business unlock productivity. You’ll also hear how customers use these tools to drive modern work forward.”
*Available on Salesforce+
Admin Keynote: Deliver the Future of Business
11:00am PT
“AI + Data + CRM are rapidly changing the future of business and the skills of #AwesomeAdmins are at the center. Join product leaders and Salesforce Admins to dive into live demos and product roadmaps.”
*Available on Salesforce+
Advanced Best Practices for Apex
12:00pm PT
“Building enterprise-grade apps with Apex demands developers to understand enterprise patterns, best practices, and latest features. Join us to learn how to write scalable and secure Apex code.”
AI Unleashed: Revolutionizing Service with Einstein GPT
12:00pm PT
“Revolutionize service and experience more cost savings with generative AI. Learn about best practices around data privacy, maintaining human touch, and seamless AI integration. Plus: a live demo.”
Dive into the Record Access (Sharing) Roadmap
1:30pm PT
“Defining what records your users can see is core to admin success. Get a sneak peek at the latest record innovations, see a preview of our roadmap, and share your feedback with product experts.”
AI-Powered Productivity as a Salesforce Business Analyst
2:30pm PT
“Learn how Salesforce business analysts can boost productivity by leveraging AI tools for requirement documentation, user stories, training docs, and more, and integrate seamlessly into their workflow.”
The Future of Einstein: Product Strategy and Roadmap
3:00pm PT
“AI is changing the world. Join our Einstein product leaders to learn more about the latest AI innovations across the Salesforce Platform.”
Architect Keynote: The Future Is Well-Architected
4:00pm PT
“Join Parker Harris and guests to learn how to apply Salesforce Well-Architected principles across AI, data, and CRM. See our latest innovations from the architects and engineers who built them.”
*Available on Salesforce+
Day 3: Thursday, September 14
Sales Cloud Roadmap: AI + Data Innovations to Unleash Growth
9:00am PT
“Learn from Sales Cloud product leaders on upcoming product enhancements and how the latest innovations from the #1 AI CRM will continue to transform how you sell and grow.”
*Available on Salesforce+
Architect’s Guide to De-Risking Digital Transformation
10:00am PT
“Transformations are fueled by risk and failures are costly. Learn how to incorporate experimentation and forecasting into your transformations to achieve ambitious goals without diluting impact.”
Become an Indispensable Admin with 5 Essential Skills
10:00am PT
“Ensure your organization sees you as an asset by highlighting these five in-demand skills for Salesforce admins.”
5 Features Every Salesforce Admin Needs in 2023
10:30am PT
“Increase ROI by optimizing your existing setup to include the latest features and enhancements including Flow Builder, DevOps Center, forecasting, user permissions, and the dynamic product family.”
True to the Core Customer Forum
11:30am PT
“Join Co-founder and CTO Parker Harris for the annual True to the Core customer forum. Hear product leaders share highlights from our product roadmap and answer your questions live.”
*Available on Salesforce+
Admin Preview: Winter ’24 Release Readiness Live
12:30pm PT
“Get a first look at the top features for admins from the Winter ’24 release. Watch live demos of exciting new product innovations, and get your questions answered live.”
*Available on Salesforce+
The Future of User Management for Admins
2:30pm PT
“Join Salesforce Platform product managers to learn about new and upcoming features. They’ll dive into the future plans for permissions, user management, and more.”
Adding Tableau to Your Salesforce Tool Belt
2:30pm PT
“Join Adam Mico — Tableau visionary, published author, and first #datafam Golden Hoodie winner — as he shares insights into how you can use Tableau in ways only limited by your creativity.”
An Admin’s Guide to Salesforce Sharing and Security
3:00pm PT
“Understanding Salesforce’s security fundamentals is critical for admins designing and building secure, compliant solutions. Attendees will learn about best practices and available features and tools.”
Build Dynamic Screen Flows with LWC and Reactive Components
3:00pm PT
“Join this session to learn how Lightning Web Components can interact with screen flow components and formulas to build more dynamic screen flows.”
How to Attend Dreamforce
Dreamforce will take place September 12-14, 2023. You can register here.
Don’t forget that you can also tune in to select sessions on Salesforce+. So even if you can’t attend in person, you don’t need to miss out!
Summary
Dreamforce is such a huge event, you need to ensure you have a plan of action before you get to San Francisco. With the amount of sessions available, hopefully this has helped you narrow down your list.
If your primary focus is AI, check out our top AI sessions to attend at Dreamforce.
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