Marketers / Marketing Automation / Marketing Cloud / Service Cloud Marketing Cloud + Service Cloud – It’s a Match! By Timo Kovala February 14, 2023
Admins / Artificial Intelligence / Einstein / Service Cloud Guide to Service Cloud Einstein Features (+ Pricing) By Lucy Mazalon February 03, 2023
Admins / Service Cloud / Users Service Cloud Macros: Automate Manual Tasks By Lucy Mazalon October 29, 2022
Admins / Sales Cloud / Service Cloud Everything You Need to Know About Salesforce Queues By Lucy Mazalon August 27, 2022
Admins / Service Cloud / Users Salesforce Email-to-Case: The Best Method to Eliminate Duplicates By Bryce Jones July 18, 2022
Marketers / Analytics / Marketing Ops / Service Cloud Tips for Organizing Your Salesforce Campaign Hierarchy By Lucy Mazalon April 03, 2022
Service Cloud Service Cloud Email-to-Case- Current Limitations and Solutions By Lucy Mazalon September 01, 2020
