9 Free Salesforce Training Resources

Since 1999, Salesforce has pioneered the cloud computing space – now the market leader in CRM with 22.9% of the market share! As a result, Salesforce has over 150,000 customers across the globe, all of whom need technical support from Salesforce professionals.

Luckily, there are many Salesforce training resources available for free. Salesforce has been on a mission to make technology skills more accessible by removing the traditional barriers to technology careers, such as cost and complicated concepts. They are always looking for new opportunities to bring talent into the ecosystem and upskill people.

On top of what Salesforce provides, there are even more free Salesforce training resources produced by the global Trailblazer community. Here are some of the best from Salesforce and the community…

1. Trailhead

It’s no surprise that Trailhead takes the top spot on this list! Trailhead is Salesforce’s free training site that has thousands of modules, quizzes, and hands-on activities.

The platform is designed to deliver a gamified experience, making learning engaging and the content approachable. By leveraging Trailhead, Trailblazers have reached incredible achievements.

Trailhead has been the beacon in Salesforce’s mission to upskill professionals who are new to the industry (and introduce the next generation of “Trailblazers”).

2. Salesforce Certifications Days

Salesforce Certification Days are free, half-day webinars led by expert Salesforce instructors. The webinars will cover the main topic of the exam you are preparing for, focusing on the highest-weighted areas.

Since these sessions are quick, they are best suited to people who have already done the majority of preparation for the exam. You’ll get the most benefits from the webinar if you’ve already:

• Reviewed the exam guide
• Completed any relevant Trailhead trails and projects
• Used other study resources
• Completed mock exams

Think of Certification Days as a chance to cram before your exam! Sign up for a Certification Day here.

3. Ultimate Salesforce Career Course

At Salesforce Ben, our mission is to help you advance your career – so we put together this free career course to help you learn everything you need to know about a career in the cloud.

This career course will run you through every step of the Salesforce career journey, from learning Salesforce basics to scoring your dream job. Sign up now to level up!

4. Salesforce Support YouTube Channel

Salesforce Support has its very own dedicated YouTube channel with a playlist full of helpful tutorials on everything from Sales Cloud Forecasting to working with Products and Pricebooks.

There is also a very handy series on “Who Sees What in Salesforce” that I would highly recommend!

Check out the YouTube channel here.

5. Salesforce Associate Practice Exams

Mastering a skill requires consistent practice – and when it comes to Salesforce exams, they are known to be quite challenging! That’s why we’ve created our free Salesforce Associate practice exam pack. With this resource, you can effectively prepare, assess your knowledge, and boost your self-confidence.

The Salesforce Certified Associate is designed to prepare Trailblazers for a career in Salesforce by verifying foundational Salesforce knowledge, including what Salesforce is and does and how the platform solves specific business needs. This certification is for anyone with 0-6 months of Salesforce experience who is looking to transform their career in Salesforce.

Our free Salesforce associate Practice exams include:

• 3x full-length practice exams with 40 questions each.
• Each exam is 70 minutes and timed, just like the real exam.
• Scenario-based questions with single and multiple-choice answers.
• Detailed explanations, screenshots, and links to additional learning resources.
• Section-level scoring and feedback to help you identify where to focus your studies.
• 4x topic-level exams to hone your expertise.
• You’ll have the ability to take the practice exams as many times as you like.

So if you’re interested, register here entirely for free!

6. Salesforce Talent Alliance

Talent Alliance Career Cohorts empowers the next generation of Salesforce talent, focusing on those from underrepresented communities as they work towards earning their first Salesforce credential and landing their first Salesforce role!

Find out more about upcoming cohorts here.

7. Clicked

In partnership with Salesforce, Clicked has launched a series of learning experiences to help you get hands-on project experience with Salesforce.

These experiences are run over a series of weeks and allow you to run through a scenario with your teammates to help you deliver various stages of a life-like Salesforce project. Check out the experiences here!

8. Migrate to Flow Course

Are you ready to migrate your automation to Salesforce Flow? With the impending retirement of Workflow Rules and Process Builder, you may be wondering how to get started with planning your migration to Flow.

Never fear, as we’ve got you covered with our free Migrate to Flow course! It offers a variety of Salesforce training resources – including written guides, bite-sized instructor-led videos, templates, and much more!

The course is broken down into seven key areas:

1. Why Do You Need to Migrate to Salesforce Flow?
2. Introduction to Salesforce Flow
3. What Migration Tools are Currently Available?
4. Determine Your Flow Strategy
5. Map Out Your Existing Automations
6. Migrate to Flow
7. Summary & Next Steps

The course includes everything you need to start building your strategy for migrating your Workflow Rules and Process Builders into Salesforce Flow. So, if you’re interested, click here to register for free!

9. SF Ben Free Practice Exams

As well as our free Salesforce Associate practice exam pack, we offer a free practice exam for the following certs:

• Salesforce Administrator
• Salesforce Platform App Builder
• Salesforce Platform Developer I

Our practice exams mimic the real exam and include detailed explanations and links to additional learning resources to ensure you are set for success.

Summary

When it comes to building your career in the Salesforce ecosystem, there are numerous Salesforce training resources out there to help you – and many of them are completely free! So, give yourself a competitive edge without having to use your credit card and start upskilling.

Further Resources

• Ultimate Guide to Getting a Salesforce Job
• Ultimate Guide to EVERY Salesforce Product
• Complete List of Salesforce Certifications
• Your Guide to Salesforce Roles & Responsibilities
• 50 Most Popular Salesforce Interview Questions & Answers
• Salesforce Admin Salary Guide